PATRICK DAOU

PATRICK DAOU

Self Employed

Profile summary

Hospitality executive with 25+ years of leadership experience across multi-brand F&B operations. Specialized in C-level strategy, operational transformation, and driving commercial growth. Proven track record in turnaround management, building high-performing teams, optimizing profitability, and elevating brand standards across diverse markets.

Career highlights

Successful Turnaround Implementation: Reversed several declined Business curves and achieved strong turnaround.

Spearheaded Brand Openings: Opened and contributed in opening several brands and locations with a wide variety of cuisines, from locally developed brands to international franchising.

Key skills

Skills
Ability to communicate at all levelsGood management and development skillsExcellent numerical skillsAdvanced knowledge in the business at an executive levelProved the ability of working under pressureExcellent time managementGenerates productivity when multitaskingMS WordExcelproject managementPower PointMicrosInternetoffice-mailing systems (Eudora, Outlook)Digital MarketingSearch Engine Optimization (SEO)Data AnalyticsCloud ComputingCybersecurity Basics

Professional experience

Self EmployedFeb 2025 - Present
F&B Consultancy

Business development and Business turnaround advisor.

General ManagerMay 2023 - Feb 2025
NOX Culinary
Director of OperationsAug 2021 - Apr 2023
MENA Food Company
Director of OperationsOct 2018 - Jun 2021
Universal Food Company

(Life with Cocoa, Flower Latte)

Director of OperationsMay 2016 - Jun 2018
Sky Management | Lebanon

(La Creperie, SAX, O1NE, SKY BAR)

Country DirectorJan 2011 - Jan 2016
Al Essa International group

(Casper and Gambini’s /spice club/Falafel Nadia/RED Catering)

  • Create and manage various department's strategic business, structural and development plan.
  • Develop and manage financial budgeting plans for departments and brands.
  • Set and manage brands business development and expansion plans.
  • Coordinate, manage or monitor various departments for better efficiency.
  • Lead and execute new Brands/Locations openings.
  • Formulate and enhance departmental and organisational policies and procedures in coordination with different departments.
  • Improve the operational systems, processes for better efficiency and practicality.
  • People Management development thru setting key performance indicators, personnel development plans, coaching and S.M.A.R.T. goals whenever required to maintain, retain and enhance performance, productivity and skills.
  • Review analyses and manage P&L reports and outcomes, to measure productivity, operations excellence, and ensure profitability.
  • Oversee and follow up on the operations.
  • Guide and contribute in menus development, rebranding…
Area Manager / Brand ManagerJan 2008 - Jan 2011
Good Food Company

(Wasabi Restaurant, Izakaya Restaurant, Abou Sid (Dubai), Karam Beirut.)

  • Ensuring brands development and profitability, through advanced studies and plans.
  • Analysing reports and P&L figures, to assess and define the business needs.
  • Setting yearly business and financial plan to all the brands, considering expansion plans.
  • Leading and executing new restaurants Openings in terms of locations, kitchen heavy equipment, furniture, small wares, and logistics and recruiting.
  • Implementing training, coaching and personnel development plans whenever required to maintain and enhance performance, productivity and skills.
  • Reviews analyses and reports of daily operations, outlet’s financial statements, sales and activity reports, other performance, and forecasts data, to measure productivity and determine the operations progress towards stated goals.
  • Guide and contribute in menus development, in terms of offerings, cost, presentation and image.
  • Ascertain maximum guest satisfaction and maintain customer relations
  • Created and implemented standard operating procedures
  • Pre-opening training for front of house staff members
Restaurant ManagerJan 2002 - Jan 2008
M.H. Alshaya

(Asha’s, Thai- Chai, Totally Fish, Starbucks)